Blood Collections Team Lead (Part Time)

This part-time position supports Fixed Site operations at the American Red Cross. The role involves leading and coaching blood collection staff, performing phlebotomy duties, and ensuring regulatory compliance in blood collection processes.

Responsibilities

• Lead the team and drive for results through excellent customer service
• Model professionalism and compassion while serving as an ambassador to the public for the nation’s largest not-for-profit blood banking organization
• Work as a lead/charge at donor center when instructed and conduct phlebotomy
• Able to work independently with attention to detail along with the knowledge of daily operations to ensure the blood the team collects meets regulatory requirements

Requirements

• Associates Degree or equivalent combination of education and related experience (18 months to four years of work experience in a related field) required
• Minimum 1 year leadership experience in environments with public interaction required
• Phlebotomy experience is required
• Customer service experience, effective verbal communication and public relations skills are required
• A current valid driver's license and good driving record may be required
• Physical requirements may include the ability to lift, push or pull heavy weights up and down ramps and stairs, good manual dexterity, the ability to sit or stand for long periods of time and adapt to long, irregular hours and frequent schedule changes is required
• Basic computer skills are required
• Must be proficient with Microsoft office applications
• Prior healthcare or phlebotomy experience (CNA, MA, EMT, etc.) preferred
• Prior leadership experience in a healthcare setting preferred

Skills

• Phlebotomy
• Leadership in Healthcare
• Customer Service
• Verbal Communication
• Public Relations
• Microsoft Office Suite
• Basic Computer Knowledge
• Regulatory Compliance
• Blood Collection
• Manual Dexterity

Languages

English