Senior Digital Program Specialist - Business Analysis

The Senior Digital Program Specialist will serve as the primary IT subject matter expert for loan management business domains at AIIB, leading complex business analysis and translating business goals into technical solutions. The role involves shaping strategic roadmaps, driving digital innovation, and mentoring junior analysts within the Information Technology Department.

Responsibilities

• Support the team lead in shaping the strategic roadmap and vision for the loan management technology portfolio.
• Identify opportunities for digital innovation and process automation to drive operational efficiency, mitigate risks, and elevate user experience for internal and external stakeholders.
• Lead the end-to-end business analysis life cycle for the loan administration domain, including requirements elicitation and prioritization, business process modeling, impact analysis, feasibility studies, and solution design.
• Provide oversight and guidance throughout the full project delivery cycle to ensure successful implementation.
• Act as the senior SME for loan management business processes, offering advice and ensuring that technology solutions are aligned with business objectives and industry best practices.
• Cultivate strong, strategic partnerships with senior business partners across the Bank.
• Engage stakeholders to understand evolving business needs, manage expectations, and present complex technical solutions in clear business terms.
• Provide expert-level support and guidance for the resolution of critical production issues and complex operational challenges.
• Champion a culture of continuous improvement, leveraging data analytics to derive actionable business insights and optimize system performance.
• Mentor junior business analysts within the team, fostering a collaborative and high-performing team environment.
• Serve as a champion for knowledge retention, establishing best practices for business process documentation and ensuring the transfer of critical institutional knowledge.
• Work closely with various IT teams, such as infrastructure, data management, IT security, and risk management, to ensure a full coverage of IT requirements when rolling out new products and services to business users and maintain a highly secure system through proper configuration and system access monitoring.
• Ensure that processes comply with IT governance processes and procedures as well as AIIB’s audit and control requirements.

Requirements

• Minimum 8-10 years of relevant IT experience, with a strong focus on business analysis and IT project management within financial services, investment banking, or multilateral development banks.
• Bachelor's degree required (Master's preferred) in computer science, information systems, information technology, or related fields.
• A combination of technical and business-related qualifications is highly desirable.
• Demonstrated experience in leading complex, large-scale IT system implementation projects, preferably in the loan management, trade finance, or investment management domains.
• Deep domain knowledge of loan life cycle management, including disbursements, repayments, interest calculations, and portfolio management.
• Experience or deep knowledge of MDB operations, either in sovereign-backed financing or nonsovereign-backed financing products, is a significant advantage.
• In-depth knowledge of the full project life cycle, from strategic planning and requirements elicitation to implementation and operations.
• Expert-level proficiency in business process modelling (BPMN, UML), use-case development, and creating specifications for complex systems.
• Deep understanding of agile and waterfall methodologies, with the ability to tailor approaches to fit project needs.
• Strong data analysis skills and experience using data to drive business decisions and optimize processes.
• Experience with cloud-based technologies, SaaS solutions, and modern integration patterns (APIs, microservices) is highly desirable.
• Proven ability to mentor young professionals.
• Exceptional strategic thinking, problem-solving, and analytical skills.
• Superior communication and interpersonal skills, with the ability to negotiate with senior stakeholders.
• Strong stakeholder management skills and a client-centric mindset.
• Ability to thrive in a fast-paced environment and manage competing priorities.
• Strong written and verbal communications skills in English.

Skills

• Business Analysis
• IT Project Management
• Loan Life Cycle Management
• Financial Services IT
• Investment Banking IT
• Multilateral Development Banks Governance
• IT System Implementation
• Business Process Modelling
• BPMN
• UML
• Use-Case Development
• Project Lifecycle Management
• Agile Methodologies
• Waterfall Methodologies
• Data Analysis
• Cloud Technologies
• SaaS Solutions Implementation
• API Integration
• Microservices Architecture
• Stakeholder Management
• Strategic Planning

Languages

English