Monitoring & Evaluation Team Leader-program support office-For internal candidates-FO West bank, 16

The Monitoring & Evaluation Team Leader supervises and manages the M&E team, providing strategic guidance and coordination for M&E activities aligned with agency priorities. The role supports development and implementation of M&E policies, analyzes performance data, and ensures lessons learned are integrated into programme design and decision-making to strengthen effectiveness and accountability.

Responsibilities

• Manage, coach, and supervise the Monitoring and Evaluation (M&E) team, overseeing day-to-day operations and providing strategic guidance and coordination for M&E activities.
• Support the development and implementation of M&E policies, systems, and procedures; review, update, and analyze processes and performance data to measure progress and assess achievements.
• Provide substantive input to reports related to Results-Based Management (RBM), studies, evaluations, and analyses supporting lesson learning and knowledge sharing.
• Evaluate and assess the relevance, effectiveness, and efficiency of UNRWA programme services; conduct analyses and reviews to identify strengths, gaps, and areas for improvement.
• Coordinate with Project and Emergency Team Leaders to strengthen monitoring and evaluation of projects and Emergency Appeal interventions; conduct assessments including post-distribution monitoring and field verification visits.
• Act as primary focal point for liaising M&E processes with external stakeholders and service providers; create terms of reference and evaluation guidelines; ensure baseline studies are conducted.
• Contribute to design and development of projects and Emergency Appeal interventions by integrating M&E requirements throughout the programme cycle.
• Establish and maintain strong working relationships with programme and departmental stakeholders to facilitate coordination, communication, and collaboration.
• Perform other duties as assigned by the supervisor.

Requirements

• A university degree from an accredited educational institution in humanities, social sciences, business administration, public administration, management or a related field.
• At least six years of progressively professional experience in monitoring & evaluation, programme management, data analysis, and results-based management, acquired through the application of the qualifications above.
• Experience should include performance measurement, data analysis, programme and project reporting, and the assessment of results and impact across multi-sectoral or multidisciplinary programmes or projects.
• At least two years should be in a senior supervisory or managerial capacity, preferably within a large international, governmental, or non-governmental organization engaged in the delivery of social services, humanitarian assistance, or development programmes targeting socio economically disadvantaged and vulnerable populations.
• Knowledge of Power BI, Tableau, or other data visualization and analytics tools is desirable.
• Candidates must reside in West Bank or Jerusalem and have authorization to work in the duty station at the time of application.

Skills

• Monitoring and Evaluation
• Programme Management
• Data Analysis
• Result-Based Management
• Performance Measurement
• Programme Reporting
• Project Reporting
• Impact Assessment Design
• Team Leadership
• Strategic Guidance
• M&E Policy Development
• Data Visualization
• Power BI
• Tableau

Languages

English, Arabic