Knowledge Management Officer

The Knowledge Management Officer will coordinate and support knowledge and information management for nutrition programmes in Punjab, Pakistan, focusing on emergency nutrition and the Scaling Life-Saving Nutrition for Women and Children project. The role involves documenting results, generating evidence, facilitating learning, and supporting programme improvement and decision-making.

Responsibilities

• Keep the nutrition team and partners informed on emerging evidence, guidelines, programme learning and relevant knowledge resources.
• Support preparation of programme reports, briefs, presentations, meeting notes, case studies, human-interest stories and other knowledge products as required.
• Document lessons learned, implementation updates and good practices from emergency nutrition, BNP and other nutrition interventions in Punjab.
• Support effective information sharing with UNICEF sections, government counterparts, Nutrition Working Group partners and relevant coordination platforms.
• Provide knowledge management and reporting support for emergency nutrition response activities, including consolidation of progress updates, situation inputs and key results.
• Maintain organized records of emergency nutrition activities, partner updates, field monitoring findings, meetings and follow-up actions.
• Coordinate with programme, PMER and field teams to ensure timely availability of quality information for emergency response planning, monitoring and reporting.
• Compile, review and organize programme data and information received from UNICEF teams, government counterparts and partners to support reporting and evidence generation.
• Support development of dashboards, summaries, maps, progress trackers and other user-friendly knowledge products to inform programme decisions.
• Contribute to improving data quality by identifying gaps, inconsistencies and follow-up actions in coordination with relevant focal persons.
• Provide coordination and knowledge management support for DHIS-2 nutrition module integration and expansion, including documentation of progress, issues and decisions.
• Support information flow and coordination related to ENR integration and other nutrition digitalization efforts, in close collaboration with UNICEF and government focal persons.
• Contribute to capacity-building materials, orientation notes and simple guidance documents for improved use of nutrition information systems.
• Support grant-wise tracking, documentation and reporting of DHR-funded activities under Output 2, in coordination with nutrition specialist and relevant programme colleagues.
• Compile and maintain project records, deliverables, monitoring updates, knowledge products and evidence required for donor reporting and internal reviews.
• Support preparation of donor updates, SitReps, progress summaries, success stories and learning notes related to the DHR-funded project.
• Ensure information management support is aligned with agreed project outputs, indicators, reporting timelines and quality standards.
• Maintain regular coordination with UNICEF programme teams, PMER, government focal persons and partners to gather and verify information required for timely reporting.
• Support preparation and follow-up of coordination meetings, including agendas, minutes, action trackers and key documentation related to DHR-funded activities and other nutrition priorities.
• Develop and maintain organized electronic folders, trackers and documentation systems to ensure easy retrieval of programme information, evidence and knowledge products.
• Contribute to cross-learning between emergency nutrition, BNP, DHIS-2/ENR integration and other Nutrition Section priorities in Punjab.

Requirements

• A Master's degree in Computer Science, Statistics, Information Technology, or a related field with a minimum of 2 years of relevant experience; OR A Bachelor's degree in Computer Science, Statistics, Information Technology, or a related field with a minimum of 4 years of relevant experience.
• PRINCE2 certification (desired).
• ITIL certification (desired).
• Minimum of 2 years (with Master's) or 4 years (with Bachelor's) of professional experience managing health and/or nutrition information systems.
• Experience within the United Nations system or a comparable international organization (desired).
• Knowledge and experience in local context and the District Health Information System (DHIS).
• Knowledge in systems and processes for planning and monitoring in humanitarian or development contexts.
• Fluent proficiency in English (required).
• Fluent proficiency in Urdu (desirable).

Skills

• Knowledge Management
• Nutrition Information Systems
• Health Information Systems
• District Health Information System
• Data Management
• Monitoring and Evaluation
• Programme Planning
• Prince2
• ITIL
• Evidence Generation
• Learning Facilitation
• Information Coordination
• Emergency Nutrition Preparedness
• Scaling Nutrition Programs
• United Nations Experience

Languages

English, Urdu