Chief of Section, Investigations (Temporary Job Opening)

The Chief of Section, Investigations leads the Operational Standards and Support Section within the Investigations Division of the Office of Internal Oversight Services. The role involves planning and prioritizing resources, providing guidance to team members, harmonizing investigative methodologies, ensuring adherence to standards, and representing the Division in inter-agency forums.

Responsibilities

• Plan, prioritize and report on the use of resources to implement effectively the responsibilities, projects and initiatives ensuring alignment with workplan goals and maximum efficiency.
• Provide guidance and direction to team members fostering professional development and a positive, inclusive, ethical, and results-oriented team culture.
• Lead the harmonization and continuous improvement of methodologies and workflows for intake, referral, and investigative processes, ensuring consistency in approaches, analytical rigor, and alignment with professional standards across the Division.
• Ensure organizational adherence to due process, confidentiality, evidence-handling protocols, timeliness targets, and institutional standards; identifies systemic risks and recurring issues and directs implementation of corrective measures.
• Serve as a focal point for complex procedural and operational guidance, fostering consistency, high-quality outputs, and adherence to OIOS investigation standards.
• Lead the preparation and coordination of official communications, including Notes Verbales ensuring strategic coherence, institutional accuracy, and alignment with organizational standards.
• Represent the Division in interdepartmental and inter-agency forums, including working groups and briefings, providing authoritative guidance on organizational responses to misconduct, advising on systemic trends, and advancing policy coherence across the organization.
• Oversee the preparation of recurring and ad hoc analytical reports, dashboards, and briefing materials for senior management and oversight bodies ensuring coherence, strategic relevance, and availability of information to support organizational decision-making.
• Lead the Division’s formal reporting function for investigation-related documentation, Annual Reports, setting reporting priorities, ensuring quality control and consistency, and overseeing timely submission of periodic reports to stakeholders, intergovernmental and oversight bodies.
• Lead the collection, analysis, and visualization of investigative data, providing strategic insights on systemic trends, risks, and operational performance indicators to support evidence-based decision-making.
• Oversee the production and use of analytical outputs for audits, external quality assessments, and management reviews, ensuring strategic alignment, and consistency of reporting to inform decision-making and organizational improvement.
• Lead improvements to case management and tracking systems, including functionality, integration, and reporting tools, setting priorities for enhancements to strengthen usability, analytical value, and support for decision-making and risk management.
• Lead the strategic development and governance of case management systems architecture, data structures, and data quality frameworks, ensuring integrity, consistency, analytical reliability, and long-term system coherence.
• Provide strategic oversight of programmatic and budgetary submissions, ensuring workload analytics and performance indicators inform organizational priorities, risks, and resource planning.
• Lead development and harmonization of knowledge management systems, including reference materials, databases, and lessons-learned mechanisms, ensuring methodological coherence and institutional learning.
• Represent the Division in high-level internal and external forums and leads strategic capacity-building engagements with partner entities.
• Foster a culture of professional excellence and continuous learning by providing senior-level coaching, mentorship, and guidance to colleagues and investigators, promoting collaboration, knowledge sharing, and consistent application of professional standards.

Requirements

• Advanced university degree (Master's degree or equivalent) in law or a field related to investigations is required.
• A first-level university degree in combination with two additional years of qualifying work experience may be accepted in lieu of the advanced university degree.
• Successful completion of both degree and non-degree programs in data analytics, business analytics or data science programs is an advantage.
• A minimum of ten years of progressively responsible experience in investigatory work is required.
• Knowledge of United Nations legal, regulatory, and accountability frameworks, including ST/SGBs, ST/AIs, disciplinary mechanisms, UN jurisprudence, GA resolutions, and internal justice processes is required.
• Knowledge of internal justice jurisprudence and procedural standards, including the functions and case law of the United Nations Dispute Tribunal and the United Nations Appeals Tribunal is required.
• Knowledge of intake and referral processes, including admissibility criteria, preliminary assessments, triage, credibility evaluation, and case management systems is required.
• Ability to manage high-volume, high-sensitivity intake and referral operations, observing timeliness and quality standards is required.
• Ability to delegate tasks, supervise the work of others, evaluate performance fairly, and address performance issues promptly is required.
• Ability to foster a culture of accountability, professionalism, collaboration, and continuous improvement within a geographically dispersed team is required.
• Skill in overseeing data collection, analytics, and visualization to produce strategic reports, dashboards, and briefing materials for senior leadership and stakeholders is required.
• Knowledge of OIOS/ID investigative standards, quality assurance methodologies, evidentiary thresholds, and requirements for legal sufficiency and methodological rigor is desirable.
• English is required at UN Level III for reading, writing, listening, and speaking.
• French is desirable at UN Level III for reading, writing, listening, and speaking.

Skills

• Investigatory Work
• Data Analytics
• Business Analytics
• Data Science
• United Nations Legal Frameworks
• Regulatory Frameworks
• Accountability Frameworks
• Disciplinary Mechanisms
• UN Jurisprudence
• Internal Justice Processes
• Internal Justice Jurisprudence
• Procedural Standards
• United Nations Dispute Tribunal Knowledge
• United Nations Appeals Tribunal Knowledge
• Intake and Referral Processes
• Admissibility Criteria
• Preliminary Assessments
• Triage
• Credibility Evaluation
• Case management systems
• High-Volume Intake Management
• Task Delegation
• Performance Evaluation
• Team Supervision
• Accountability Culture
• Data Collection Oversight
• Data Visualization
• Strategic Reporting
• Dashboard Development
• Briefing Material Preparation
• Investigative Standards
• Quality Assurance Methodologies
• Evidentiary Thresholds
• Legal Sufficiency
• Methodological Rigor

Languages

English, French