Salesforce Solutions Architect ([Associate] Solutions Architect)

The Associate Solution Architect will provide technical leadership for the design and delivery of scalable, secure, and maintainable Salesforce solutions across multiple business domains. The role ensures architectural integrity, promotes platform standards, and supports enterprise architecture governance and innovation within IFC's Salesforce platform expansion.

Responsibilities

• Architect scalable Salesforce solutions across Sales Cloud, Service Cloud, Experience Cloud, and Financial Services Cloud (FSC), including data, security, integration, and enterprise architecture.
• Lead complex implementations and integrations using APIs, Platform Events, Change Data Capture, Azure Integration Services, Azure API Management, middleware, and enterprise systems.
• Define and govern Salesforce architecture standards covering development, security, data management, automation, DevOps, release management, metadata strategy, and cross-org alignment.
• Partner with business and technical stakeholders to translate requirements into scalable, secure, and maintainable solutions aligned with strategic objectives.
• Ensure platform performance, reliability, scalability, security, compliance, and operational excellence across all Salesforce environments.
• Establish architecture guardrails for Flows, Apex, Lightning Web Components (LWC), integrations, error handling, and reusable design patterns.
• Own the technical roadmap, upgrade strategy, architectural principles, package dependency management, and version promotion across environments.
• Evaluate and approve solution designs, architectural exceptions, and major initiatives for scalability, governor limits, performance, and long-term maintainability.
• Define and govern the FSC data model (FSDM), including households, relationships, account structures, ARC configuration, compliant data sharing, and integration with enterprise master data strategies.
• Define Experience Cloud architecture, including site strategy, headless and standard deployment models, guest user security, portal governance, external authentication, and secure access to FSC and enterprise data.
• Collaborate with enterprise security and compliance teams to align Salesforce solutions with organizational policies, privacy requirements, and security standards, including Salesforce Shield, encryption, monitoring, auditing, SSO, and MFA.
• Define enterprise integration and API patterns using OAuth, Named Credentials, Apex services, external APIs, and secure portal access models.
• Lead Salesforce DevOps practices including SFDX, Salesforce CLI, Git, CI/CD pipelines, 2GP packaging, Dev Hub, Scratch Orgs, automated testing, code quality controls, and release governance.
• Maintain architecture artifacts, standards, ADRs, technical documentation, reference implementations, and solution blueprints.
• Serve as the Salesforce architectural authority by mentoring teams, facilitating design workshops, supporting sprint planning, reviewing complex solutions, and acting as the escalation point for critical technical issues.

Requirements

• Master's degree in Computer Science, Engineering, or a related field.
• Minimum 5 years of Salesforce experience within Financial Services, with deep expertise across Sales Cloud, Service Cloud, Experience Cloud, and Financial Services Cloud (FSC).
• Extensive experience designing enterprise Salesforce architectures, including security, identity management, encryption, least-privilege access controls, data modeling, migration, and cross-cloud solution patterns.
• Strong expertise in integration architecture, including APIs, middleware, ESB, Azure API Management, Platform Events, and event-driven enterprise architectures.
• Advanced knowledge of Salesforce development and automation technologies, including Apex, Lightning Web Components (LWC), Visualforce, SOQL, Flows, and other declarative capabilities.
• Proven experience governing Salesforce DevOps, release management, CI/CD pipelines, second-generation packaging (2GP), namespace strategy, and platform lifecycle management.
• Demonstrated ability to define platform strategies, own technical roadmaps, establish architectural standards, review complex solution designs, and enforce enterprise architecture principles.
• Strong track record delivering enterprise-grade Salesforce solutions, resolving complex technical challenges, and leading architecture decisions in large, regulated, or global organizations.
• Experience leading cross-functional teams and projects, with excellent communication, stakeholder management, collaboration, and business acumen.
• Ability to manage multiple priorities, adapt to changing business needs, and consistently deliver high-quality solutions within demanding timelines.

Skills

• Salesforce Architecture
• Salesforce Sales Cloud
• Service Cloud
• Experience Cloud
• Financial Services Cloud
• Salesforce Security
• Identity Management
• Data Modeling
• Data Migration
• Cross-cloud Solutions
• Integration architectures
• API Management
• Middleware
• Enterprise Service Bus
• Azure API Management
• Platform Events
• Event-driven architecture
• Salesforce Development
• Apex Programming
• Lightning Web Components
• Visualforce
• SOQL
• Salesforce Flows
• Salesforce Automation
• Salesforce DevOps
• Release Management
• CI/CD Pipelines
• Second-generation Packaging
• Namespace Strategy
• Platform Lifecycle Management
• Implementation Roadmap Development
• Architectural Standards
• Enterprise Architecture Governance
• Solution Design Review
• Stakeholder Management
• Project Leadership