Analytics Solution Officer

The Analytics Solution Officer ensures the stable, efficient and high-quality delivery, evolution and governance of business-critical IT applications and services supporting EIB Group business processes. The role focuses on ownership and continuous evolution of analytics solutions, ensuring reliable operations while supporting ongoing change.

Responsibilities

• Ensure end-to-end ownership and day-to-day delivery of analytics solutions and related services, maintaining availability, performance, security and compliance with internal standards
• Manage the full lifecycle of assigned solutions, from planning and sourcing through implementation, operation and controlled evolution, including roadmaps and service models
• Coordinate and steer external providers in a multi-vendor setup, ensuring effective business-as-usual operations and measurable service performance through regular follow-up, controls and reporting
• Support the definition and execution of externalisation initiatives, ensuring clear ownership, effective controls, service assurance and compliance with contractual obligations
• Liaise with business stakeholders, internal IT teams and external partners to translate functional needs into sustainable analytics solutions
• Contribute to project and delivery activities related to the acquisition of software and services, ensuring consistency with business priorities, enterprise architecture principles, IT security requirements and applicable policies
• Support continuous improvement of analytics platforms and services by identifying optimisation opportunities, promoting standardisation and reducing solution complexity where appropriate
• Maintain awareness of functional and technical evolutions of the platforms within the area of responsibility, advising stakeholders on relevant enhancements, options and implications
• Ensure appropriate governance, documentation, risk management and reporting across service delivery and change activities
• Support operational resilience through active involvement in incident handling, change coordination and issue escalation in collaboration with relevant parties

Requirements

• University degree (minimum an equivalent to a Bachelor) preferably in Engineering, Information Technology, Information Management, Economics/Finance or a related field
• At least 5 years of relevant professional experience in analytics solution delivery, analytics platforms or reporting environments, including solution lifecycle or delivery coordination
• Proven experience working with external service providers in a multi-vendor or outsourced environment
• Hands-on experience with Power BI, including report development and platform administration (experience with Microsoft Fabric is an asset)
• Exposure to data, reporting or analytics platforms and environments
• Experience with other business intelligence and analytics tools such as SAP BusinessObjects, SAP Analytics Cloud or Tableau is considered an asset
• Good understanding of application lifecycle management, IT service management principles and delivery governance
• Experience in coordinating projects involving multiple stakeholders and disciplines
• Experience in Data Warehouse design and methodologies would be an asset
• Ability to work effectively in a multicultural, international organization
• Excellent knowledge of English and/or French with a good command of the other (Knowledge of other EU languages would be an advantage)

Skills

• Analytics Solution Delivery
• Analytics Platforms
• Reporting Environments
• Solution Lifecycle Coordination
• Vendor Management
• Power BI report creation
• Power BI Administration
• Microsoft Fabric
• Data Analytics Platforms
• SAP Business Objects
• SAP Analytics
• Tableau
• Application Lifecycle Management
• IT Service Management
• Delivery Governance
• Project Coordination
• Data Warehouse Schema Design

Languages

English, French