Protection Officer – GBV

The SGBV Officer supports the implementation of SGBV prevention and response activities, providing survivor-centred case management services. The role involves technical guidance, capacity building, coordination, and ensuring quality support to survivors in line with GBV principles.

Responsibilities

• Provide professional, confidential, and survivor-centred SGBV case management services in line with the IASC holistic approach and relevant GBV guiding principles.
• Ensure that survivors receive appropriate information, support, referrals, and follow-up while respecting their confidentiality, dignity, safety, and informed consent.
• Maintain accurate and confidential SGBV case management records and ensure that sensitive information is securely stored and handled.
• Support the maintenance and regular updating of the DRC case management system and GBIMS in accordance with data protection and confidentiality standards.
• Collect and support the analysis of SGBV data and trends and, under the guidance of the SGBV Manager, contribute to the dissemination of relevant findings to appropriate stakeholders.
• Prepare detailed work plans for SGBV response, prevention, and psychosocial activities, including activities implemented through women and girls' safe spaces or women centres.
• Ensure that women centre activities are appropriately coordinated with other ongoing SGBV prevention and response interventions.
• Support the Protection Manager and Team Leader in the planning and development of SGBV programmes and interventions.
• Liaise with Psychosocial Officers, facilitators, and partner agencies to ensure the effective implementation of group therapy and psychosocial support activities and well-coordinated referrals.
• Organize and support awareness-raising activities, including group discussions, community dialogues, mini-campaigns, and relevant annual campaigns such as International Women's Day and the 16 Days of Activism.
• Identify and raise GBV risk mitigation concerns and support appropriate actions to reduce protection risks for women and girls.
• Supervise and provide training, mentoring, coaching, and technical support to SGBV Assistants, community volunteers, focal points, and other personnel involved in SGBV prevention and response activities.
• Monitor the quality of case management services and provide ongoing on-the-job coaching and technical support.
• Support capacity building on topics including Psychological First Aid, SGBV case management processes, active listening, effective communication, action and safety planning, GBV guiding principles, GBV concepts, confidentiality, and safe referrals.
• Organize and facilitate relevant training and awareness sessions for community leaders, community members, women and girls' groups, and other relevant stakeholders.
• Coordinate with the SGBV roving team from Bentiu and other technical resources to strengthen the capacity of field-based staff and community structures.
• Take the lead in organizing and facilitating inter-agency case conference meetings, ensuring that discussions are conducted in accordance with confidentiality and survivor-centred principles.
• Strengthen and maintain effective networks with service providers, community leaders, and other relevant stakeholders.
• Promote effective coordination and collaboration among protection, health, legal, psychosocial, and other relevant service providers.
• Support the identification of programming areas requiring targeted interventions based on SGBV trends, assessments, and community feedback.
• Support efforts to ensure that the needs of women and girls are addressed through appropriate response, prevention, protection, and empowerment activities.
• Participate in the development and strengthening of referral networks among partners implementing GBV-related services.
• Support the establishment, review, and implementation of appropriate referral pathways.
• Support the SGBV Manager in planning and organizing coordination and review workshops with partners to strengthen referral and coordination approaches.
• Maintain constructive working relationships with relevant government authorities, community structures, humanitarian actors, and service providers.
• Contribute to the preparation of high-quality progress, activity, and monthly implementation reports.
• Ensure accurate, timely, and confidential documentation of programme activities and beneficiary information.
• Support the preparation and review of relevant programme data and reports while ensuring compliance with data protection and confidentiality standards.

Requirements

• Minimum 2 years of relevant experience working in humanitarian response in South Sudan, preferably in SGBV, GBV, protection, or a related field.
• Demonstrated experience in SGBV case management and survivor-centred approaches.
• Good understanding of GBV guiding principles, referral pathways, confidentiality, and protection principles.
• Demonstrated commitment to gender equality and an understanding of the protection concerns and specific needs of women and girls.
• Experience facilitating training and capacity-building activities for community leaders, volunteers, government representatives, and other stakeholders.
• Experience in community mobilization, awareness raising, and participatory approaches.
• Strong mentoring, coaching, supervision, and facilitation skills.
• Strong communication and interpersonal skills, with the ability to work effectively with people at different levels.
• Ability to work independently and collaboratively as part of a team.
• Strong organizational skills, with the ability to manage multiple priorities and meet deadlines under pressure.
• Creativity, initiative, flexibility, and self-motivation.
• Good knowledge of Microsoft Word, Excel, email, and other relevant office applications.
• Ability and willingness to work in remote locations for extended periods with limited amenities.
• A Bachelor's degree in Psychology, Counselling, Social Work, Social Sciences, or a related field is preferred.
• A higher diploma or relevant professional qualification combined with significant relevant experience may also be considered.
• Relevant training or certification in GBV, SGBV case management, psychosocial support, protection, or related areas is an added advantage.
• Fluency in English and Arabic is required.
• Fluency in Nuer and/or other relevant local languages is highly desirable.
• Ability to communicate effectively in both written and spoken English is required.

Skills

• GBV Case Management
• Survivor Centred Approaches
• GBV Guiding Principles
• Referral Pathways Development
• Confidentiality in Protection
• Gender Equality
• Protection Concerns for Women and Girls
• Training Facilitation
• Capacity Building
• Social Mobilization
• Awareness Raising Training
• Participatory Approaches
• Coaching and Mentoring
• Supervision Skills
• Facilitation Skills
• Organizational Skills
• MS Word
• MS Excel
• Email Communication
• Psychosocial Support
• GBV Response

Languages

English, Arabic, Nuer