MEAL Officer

The MEAL Officer supports the implementation of Monitoring, Evaluation, Accountability and Learning activities in Ayod County to ensure programme quality, accountability, and evidence-based decision-making. The role involves monitoring programme implementation, tracking indicators, supporting data collection and analysis, conducting data quality checks, and facilitating community feedback mechanisms.

Responsibilities

• Support the implementation of project MEAL plans, monitoring frameworks and indicator tracking systems.
• Support beneficiary registration verification, post-distribution monitoring (PDM), assessments and surveys.
• Conduct routine field monitoring visits, verification exercises, data collection and data quality checks.
• Ensure that approved MEAL tools, methodologies and data collection procedures are consistently applied.
• Support data cleaning, validation, analysis and reporting to ensure timely and accurate monitoring information.
• Work closely with programme teams to track progress against project indicators and identify areas requiring corrective action or programme improvement.
• Ensure that data collection and monitoring activities comply with DRC safeguarding, protection and data protection standards.
• Support the implementation and promotion of Community Feedback Mechanisms (CFM) across project locations.
• Receive, record, categorize and refer feedback and complaints through established accountability channels.
• Support community awareness and sensitization on available feedback and complaints mechanisms.
• Maintain appropriate records of feedback and complaints while respecting confidentiality and data protection requirements.
• Regularly share relevant accountability findings and trends with programme teams to support programme improvements.
• Support programme teams to ensure that communities are informed about how their feedback has been addressed where appropriate.
• Support the implementation of assessments, surveys, post-distribution monitoring (PDM) and other MEAL exercises as required.
• Compile, analyse and summarize monitoring findings, lessons learned and good practices from programme implementation.
• Identify key trends, gaps and emerging issues from monitoring and accountability data.
• Share key findings, trends and recommendations with programme teams to support adaptive management and continuous programme improvement.
• Support the documentation and dissemination of learning products, success stories and lessons learned.
• Contribute to the preparation of MEAL reports, presentations, dashboards and other information products.
• Support the timely submission and consolidation of MEAL data and reports in line with project and DRC requirements.
• Promote the consistent application of DRC MEAL tools, guidance and standards.
• Support programme and field teams in the appropriate use of MEAL tools and monitoring processes.
• Provide practical guidance and technical support to programme teams on data collection, monitoring and reporting requirements.
• Support capacity-building activities and orientations for programme staff on MEAL tools and processes.
• Apply DRC procedures on data protection, ethical data collection, confidentiality and information management.
• Uphold accountability principles, the Core Humanitarian Standard (CHS) and the DRC Code of Conduct in all MEAL activities.

Requirements

• Bachelor's degree in Monitoring and Evaluation, Statistics, Social Sciences, Public Health, International Development or another relevant field.
• Minimum 2 years of relevant professional experience in Monitoring, Evaluation, Accountability and Learning (MEAL), preferably within humanitarian or development programmes.
• Experience working with INGOs, NGOs or other humanitarian organizations.
• Experience supporting monitoring activities, assessments, evaluations, surveys and data quality assurance.
• Good understanding of qualitative and quantitative data collection methodologies and participatory approaches.
• Practical experience with digital data collection platforms such as KoboToolbox, ODK or CommCare.
• Good knowledge of data management, data quality assurance and basic data analysis.
• Good understanding of accountability principles and the Core Humanitarian Standard (CHS).
• Experience facilitating trainings, orientations or providing technical support to programme teams.
• Proficiency in Microsoft Excel, Word, PowerPoint and Office 365.
• Strong analytical, organizational and communication skills, with the ability to manage multiple priorities and work effectively in a field environment.
• Professional working proficiency in English.
• Experience supporting DRC core sectors, particularly Protection and Economic Recovery (desirable).
• Familiarity with information management systems and data visualization tools such as Power BI or ArcGIS (desirable).
• Certification or formal training in MEAL, data management, humanitarian programming or a related field (desirable).
• Knowledge of relevant local languages is an asset.

Skills

• Monitoring and Evaluation
• Accountability and Learning
• Qualitative Data Collection
• Quantitative Data Collection
• Participatory Approaches
• Digital Data Collection
• KoboToolbox
• ODK
• CommCare
• Data Management
• Data Quality Assurance
• Basic Data Analysis
• Core Humanitarian Standards
• Training Facilitation
• Technical Support
• MS Excel
• MS Word
• MS PowerPoint
• MS Office 365

Languages

English