Union Donor Recruitment Associate - Northern Ohio

The Union Donor Recruitment Associate is responsible for supporting blood drive coordinators and donor groups to meet blood collection targets through recruitment activities, presentations, and operational support. The role involves managing appointment schedules, providing organizational support, and implementing education programs to assist in achieving collection goals.

Responsibilities

• Assist account managers in ensuring blood drives achieve goal through drive management activities such as: on-site recruitment at blood drives, giving presentations to sponsoring organizations, managing on-line appointment schedules including data entry of appointments, working sign-up tables or assisting in recruitment meeting preparations.
• Provide oversight and record keeping in both Hemasphere and online scheduling system (OLS) to ensure blood drives are properly managed and to provide tracking and statistical data on Sponsor group performance.
• Provide sufficient organizational and operational support to blood drive coordinators to ensure achievement of collection operation and annual goals.
• Schedule and implement education programs for Sponsor contact, recruitment committees, line volunteers and volunteer tele recruiters within assigned groups to assist in meeting collection objectives and to comply with all relevant regulations, procedures and directives.
• Appropriately utilize tools, technology and strategy provided by the organization to enhance customer service, efficiency and productivity.

Requirements

• Bachelor’s degree OR a combination of education and work experience.
• 1 year of related experience preferred or equivalent combination of education and related experience required.
• Knowledge of group dynamics, direct sales, customer maintenance techniques, negotiation skills, and the ability to effectively implement programs is preferred.
• Good organizational skills and the ability to handle multiple priorities effectively are required.
• Excellent oral and written communication skills, including training and presentation skills is required.
• A current valid driver's license and good driving record is required.
• May be required to travel to sites throughout the Red Cross organization.
• Sales Experience Preferred

Skills

• Donor Recruitment
• Direct Sales
• Customer Maintenance Techniques
• Negotiation Skills
• Program Implementation
• Organizational Skills
• Training Delivery
• Presentation Skills
• Appointment Scheduling
• Operational Support
• Travel Coordination
• Valid Driver's License

Languages

English