Supervisor- Blood Components

Responsible for the daily operations of the Components Laboratory including supervising staff, ensuring compliance with regulations, managing inventory, and leading process improvements. The role involves staff hiring, training, coaching, and ensuring quality and quantity goals are met.

Responsibilities

• Supervise and direct daily operations of the Components department.
• Responsible for the supervision of staff and volunteers including hiring, training, coaching, engaging, evaluating, and disciplining.
• Prepare work schedules and ensure appropriate coverage for assigned shift.
• Supervise all work processes and ensure work is performed accurately and efficiently.
• Ensure compliance with state and federal regulations, and regional policies and procedures.
• Perform supervisory review of documents.
• Ensure invoice monitoring, reconciliation, and timely payment of all bills.
• Supervise good inventory management practices.
• Ensure routine analysis of routes used to ensure the most cost-effective methods are in place.
• Ensure quality and quantity of manufacturing and distribution goals are met, including timelines.
• Ensure accurate electronic and physical inventories location for products are maintained.
• Participate in documenting, investigating, troubleshooting, and preventing recurrence of department errors, problems, and customer concerns/complaints.
• Communicate with Laboratory staff when necessary to resolve problems.
• Participate in process improvements within area of responsibility.
• Lead suspect product/sample management process.
• May participate in the validation of hardware, software, instrumentation, test kits, and procedures as directed.
• May perform, review, and approve quality control on products, reagents, equipment, and various test kits.
• Serve as departmental expert on the applicable computer systems.
• Maintain the required records and files.

Requirements

• Minimum 3 years of related experience or equivalent combination of education and related experience required.
• 1 year of lead or supervisory experience.
• Must have effective communication and customer service skills.
• Knowledge of blood products, supplies, and the ability to interact with diverse customers (internal and external) is required.
• Ability to work on a team.
• Bachelor's degree is a plus.
• Blood Bank or Pharmaceutical manufacturing experience is a plus.

Skills

• Supervision Experience
• Blood Products Knowledge
• Customer Service
• Inventory Management
• Process Improvement
• Staff Training
• Quality Assurance
• Regulatory Compliance
• Teamwork
• Blood Bank Experience
• Pharmaceutical Manufacturing

Languages

English