Recruitment Business Planning Associate

The Recruitment Business Planning Associate supports the American Red Cross by assisting in scheduling, maintaining records, and providing organizational support to blood program leaders to achieve collection goals. This role involves customer service, strategic planning support, and operational assistance within the assigned geography.

Responsibilities

• Assist in ensuring calendars are booked to capacity to achieve goal through booking activities such as: pre-prospecting, vetting leads, supporting the booking of new drives and confirming drives.
• Provide assistance in maintaining accurate records in appropriate systems to provide tracking and statistical data on sponsor group performance.
• Assist in ensuring blood drives and programs are properly booked and confirmed in the system.
• Maintain a high level of communication with all assigned blood program leaders/sponsors to ensure they are dedicated to their annual blood program and partnership with the American Red Cross.
• Provide sufficient organizational and operational support to blood program leader contact to ensure completion of business plans and achievement of collection goals.
• Assist in securing and implementing sponsor programs and initiatives with sponsor contact.
• Ensure productive scheduling to maximize use of resources and meet blood collection goals.
• Support the blood drive annual calendar build.
• Appropriately utilize tools, technology and strategy provided by the organization to enhance customer service, efficiency, and productivity.
• Develop a working knowledge for the assigned geography.

Requirements

• Bachelor's degree or equivalent combination of education and related experience required.
• 1 year of related experience preferred or equivalent combination of education and related experience required.
• Knowledge of group dynamics, direct sales, customer maintenance techniques, negotiation skills, strategic planning, and the ability to support implementation of programs is preferred.
• Good organizational skills and the ability to manage multiple priorities effectively are required.
• Responsible for providing own transportation for business purposes.
• Ability to work on a team.

Skills

• Group Dynamics
• Direct Sales
• Customer Maintenance Techniques
• Negotiation Skills
• Strategic Planning
• Project Implementation Support
• Organizational Skills
• Scheduling
• Records Keeping
• Customer Service

Languages

English