Program Manager, EDGE Administration

The Program Manager will implement, evaluate, design, and manage programs or services, including administrative, fiscal, and inventory duties. The role involves monitoring program activities, analyzing data for improvements, administering processes, supporting funding initiatives, and cultivating professional relationships.

Responsibilities

• Perform activities relating to the implementation, evaluation, design and management of program or service.
• Perform administrative, fiscal and inventory duties as needed to support program operations.
• Monitor program activities and develops status reports for management review.
• Collect and analyze data, identify areas of need and/or improvement, and develop recommendations for program improvement.
• Administer processes within assigned program area.
• Analyze operating practices and recommend revisions to improve established procedures.
• May perform activities that support funding and proposal initiatives.
• Develop and cultivate professional relationships with key internal & external partners/organizations.

Requirements

• Bachelor's degree required or equivalent combination education and experience.
• Minimum 5 years of related experience required.
• Learning Management Systems (LMS) Administration and LMS experience is highly preferred.
• Intermediate skill level using Excel, Outlook and Microsoft TEAMS.
• Experience with ticketing software and implementation planning.
• Demonstrate in-depth knowledge of program or service and ability in creating presentations and developing training modules.
• Excellent oral and communication skills, including training and presentations.
• Excellent interpersonal, verbal and written communication skills.
• Develop project plans, budgets, and strategies to achieve organizational goals.
• Demonstrated analytical and decision-making skills to develop creative processes for continuous program or service improvements.
• Ability to work independently while part of a remote team.
• Fact-Based Decision Making.
• Managing Ambiguity.

Skills

• Learning Management System Administration
• Excel
• Outlook
• MS Teams
• Ticketing Software
• Implementation Planning
• Programme Management
• Training Development
• Presentation Skills
• Project Planning
• Budget Management
• Strategic Planning
• Analytical Skills
• Decision Making
• Program Evaluation
• Data Analysis
• Process Improvement
• Remote Teamwork

Languages

English