Blood Collections Team Supervisor (Fixed Site)

The Blood Collections Team Supervisor leads the blood collection team at a fixed site, ensuring excellent donor experience and team performance. This role involves supervising staff, training, driving results, and fostering a positive environment for donors and team members.

Responsibilities

• Supervise blood collection staff at the Donor Center, including training and performance management
• Drive for results and serve others with a high level of respect for customer service
• Personally connect with donors, listen to their stories and help them understand the value of their donation
• Contribute to a friendly and fun environment and team up with co-workers to keep donors returning

Requirements

• Bachelor’s degree OR a combination of education and work experience (four to eight years of work experience in a related field) is required
• Minimum two years of supervisory/leadership experience
• Customer service experience and effective verbal communication skills are required
• Ability to work a variable schedule including early mornings, late nights, weekends, and holidays
• A current, valid driver's license with a good driving record is required
• Physical requirements may include the ability to lift, push or pull heavy weights up and down ramps and stairs, good manual dexterity, the ability to sit or stand for long periods of time and adapt to long, irregular hours and frequent schedule changes are required
• Basic computer skills are required
• Must be proficient with Microsoft office applications
• Prior apheresis or dialysis experience (preferred)
• Prior leadership experience exceeding 2 years in a healthcare setting (preferred)

Skills

• Supervision Experience
• Leadership in Healthcare
• Customer Service
• Verbal Communication
• Variable Schedule Management
• Driving License
• Physical Stamina
• Manual Dexterity
• Microsoft Office Suite
• Basic Computer Knowledge
• Apheresis Experience
• Dialysis experience

Languages

English