Blood Collections Team Lead (Per Diem)

The Blood Collections Team Lead (Per Diem) supports mobile blood collection operations by leading and mentoring blood collection staff. The role involves coaching, instructing, and performing blood collection duties within local communities on a per diem basis.

Responsibilities

• Lead the team and drive for results through excellent customer service.
• Model professionalism and compassion while serving as an ambassador to the public for the nation’s largest not-for-profit blood banking organization.
• Work as a lead/charge at blood drives when instructed and conduct phlebotomy.
• Able to work independently with attention to detail along with the knowledge of daily operations to ensure the blood the team collects meets regulatory requirements.

Requirements

• Prior Red Cross experience in related field and position.
• Documented satisfactory performance in previous position required.
• Associate's degree or equivalent combination of education and related experience (18 months to four years of work experience in a related field) required.
• Minimum 1 year leadership experience in environments with public interaction required.
• Customer service experience, effective verbal communication and public relations skills are required.
• A current valid driver's license and good driving record may be required.
• Physical requirements may include the ability to lift, push or pull heavy weights up and down ramps and stairs, good manual dexterity, the ability to sit or stand for long periods of time and adapt to long, irregular hours and frequent schedule changes is required.
• Position may require minimum height of 60 inches to ensure the ability to safely operate Red Cross vehicles.
• Basic computer skills are required.
• Must be proficient with Microsoft office applications.

Skills

• Blood Collection
• Team Leadership
• Technical Mentoring
• Customer Service
• Public Relations
• Verbal Communication
• Microsoft Office Suite
• Basic Computer Knowledge
• Driving
• Physical Stamina

Languages

English