Associate IT Officer (Platforms and Systems)

The Associate IT Officer (Platforms and Systems) will oversee installation, configuration, and maintenance of Windows Server environments, manage system updates, security, hardware, and data centers, administer Active Directory and DNS, handle Azure cloud management, provide financial application support, develop infrastructure automation, ensure security and compliance, collaborate with teams, and support disaster recovery procedures.

Responsibilities

• Provide Windows server support by setting up, managing, and supporting Windows Server 2016, 2019, and 2022; monitor performance and troubleshoot issues.
• Manage system updates and security by applying patches, updates, and security configurations to maintain system integrity.
• Oversee hardware and data center management by setting up, installing, and managing hardware across data centers.
• Administer Active Directory and DNS, managing user accounts, group policies, and troubleshooting DNS configurations.
• Handle Azure cloud management, deploying and managing Azure virtual machines, services, and Azure Active Directory.
• Offer financial application support, providing technical assistance for financial applications and collaborating with developers/vendors for updates and enhancements.
• Contribute to infrastructure automation by developing automation scripts (e.g., PowerShell) and integrating them into DevOps pipelines.
• Ensure security and compliance by implementing security best practices, conducting audits, and ensuring adherence to regulations and policies.
• Foster collaboration with teams to ensure smooth integration of systems.

Requirements

• Bachelor's degree in computer science, information systems, business administration or relevant fields, preferably with advanced training. Relevant professional experience and other educational credentials such as certifications may be considered in lieu of a bachelor's degree.
• At least 5 years of relevant professional experience in different Infrastructure technologies support and administration.
• Administration and technical support experience in Windows Server OS: 2016, 2019 and 2022.
• Experience using infrastructure technologies: Active Directory, DNS, DHCP, SFTP, SMB, NFS, SSH and any monitoring tools.
• Familiarity in financial applications: IIS, WebSphere, WebLogic, Java based apps and or any vendor based financial application support.
• Experience with the following applications is beneficial, but not mandatory: Summit, Numerix OneView, Bloomberg FX Rates, Refinitiv Deal Tracker & Analyzer, FIS Intellimatch, Investment, Risk and Settlements Applications, Credit Risk Management Systems, Treasury Risk Management Systems, and Point-of-Sale Systems.
• Basic knowledge of how applications communicate with databases such as MS SQL Server and Oracle DB (all versions).
• Familiarity with virtualization products such as vSphere (all versions), SRM & vRealize Operations, and Nutanix AHV technologies.
• Proficiency in automation tools like PowerShell, Ansible, Python, and Azure DevOps.
• Knowledge of cloud technologies, including Azure Administration & Services, networking, virtual machines, and other Azure services such as PaaS and Blob Storage.
• Experience with networking protocols and processes including cyber security.
• Proven ability to effectively collaborate with cross-functional teams and key stakeholders.
• Written and verbal proficiency in English.

Skills

• Windows Server Management
• Active Directory
• DNS Management
• DHCP
• SFTP Support
• SMB Protocol
• SSH Protocol
• Infrastructure Monitoring
• IIS Administration
• Java Application Support
• SQL Server
• Oracle Database
• SRM
• vRealize Operations
• Nutanix AHV
• PowerShell Scripting
• Ansible Automation
• Python Programming
• Azure DevOps
• Azure Administration
• Azure Networking
• Azure Virtual Machines
• Azure PAAS
• NFS
• Azure Blob Storage
• Networking Protocols
• Cybersecurity
• Financial Application Support
• Disaster Recovery
• WebSphere
• WebLogic
• vSphere

Languages

English